The ISTQB® Expert Level Improving the Test Process (CTEL-ITP) certification comprises 2 parts: ‘Assessing the Test Process’ and ‘Implementing Test Process Improvement’. Note that separate certification exams are provided for each part, and both parts must be achieved to gain full certification in CTEL-ITP. An Expert Level certificate is valid for 7 years.

Overview

The ISTQB® Improving the Test Process – Implementing Test Process Improvement (CTEL-ITP-ITPI) helps prepare individuals to fulfill the specific expert role within their organization or project, and more specifically to ensure that the implementation of test process improvements within their organization or project takes place effectively and stands the best chance of success. It covers the improvement process, organization considerations, change management, and success factors.
For Part 1 of the CTEL-ITP certification, refer to CTEL-ITP-ATP.

Audience

The Expert Level certification is aimed at those who have already achieved an advanced point in their careers in software testing and wish to develop further their expertise in a specific area.
To obtain Expert Level certification, candidates must have:

  • the Certified Tester Foundation Level (CTFL) certificate
  • the Advanced Level Test Manager (CTAL-TM) certificate
  • passed the Expert Level Exam
  • at least 5 years of practical testing experience
  • at least 2 years of industry experience in the specific Expert Level topic

Content

ISTQB® Certified Tester Expert Level – Improving the Testing Process (CTEL-ITP-ITPI) – Implementing Test Process Improvement

Process for Improvement

Establishing a Test Improvement Plan

Acting to Implement
Improvement

Learning from the Improvement Program

Organization, Roles and Skills

Organization

Individual Roles

Skills

Managing Change

Fundamental Change Management Process

Human Factors in the Change management Process

Critical Success Factors

Key Success Factors

Setting a Culture for Improvement

Adapting to Different Life Cycle Models

Adapting to Different Life Cycle Models

Exam Structure

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  • Passing Score: ??
  • Total Points: ??
  • Exam Length (mins): ??

Business Outcomes

The expert test process improver is able to perform each of the following tasks:

  • Lead programs for improving the testing process within an organization or project and can identify and manage critical success factors;
  • Take appropriate business-driven decisions on how to approach improvement to the test process;
  • Assess the current status of a test process, propose step-wise improvements and show how these are linked to achieving business goals;
  • Set up a strategic policy for improving the testing process and implement that policy;
  • Analyze specific problems with the test process and propose effective solutions;
  • Create a test improvement plan which meets business objectives;
  • Develop organizationals concepts for improvement of the test process which include required roles, skills and organizational structure;
  • Establish a standard process for implementing improvement to the test process within an organization;
  • Manage the introduction of changes to the test process, including co-operation with the sponsors of improvements;
  • Understand and effectively manage the human issues associated with assessing the test process and implementing necessary changes.

More Information

Expert Level provides in-depth, practically-oriented certification courses in a range of different testing subjects. Materials provided at Expert Level build on the knowledge and experience obtained at the Advanced Level.

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