Overview

The ISTQB® Certified Tester Usability Tester (CT-UT) focuses on usability testing methods and approaches. It covers set up procedures from a usability, user experience, and accessibility, as well as relevant standards and risks.

Audience

The Usability Testing certification is aimed at anyone involved in software testing who wishes to broaden their knowledge of usability testing or anyone who wishes to start a specialist career in usability testing. The qualification is also aimed at anyone involved in usability engineering who wishes to understand usability testing.

To gain this certification, candidates must hold the Certified Tester Foundation Level certificate.

Content

ISTQB® Certified Tester – Usability Testing (CT-UT)

Basic Concepts

Fundamentals

Evaluating Usability, User Experience and Accessibility

Usability Evaluation in Human-Centered
Design

Risks in Usability,
User Experience and Accessibility

Introduction

Typical Risks

Usability and Accessibility
Standards

Usability Standards and Manufacturer
Guidelines

Accessibility
Standards

Usability Reviews

Introduction and Approach

Types of Usability
Review

Usability Testing

Introduction

Step-By-Step Approach to
Usability Testing

Prepare Usability
Test

Conduct Usability
Test Session

Analysis of Findings

Communicate
Results and Findings

Quality Control of a Usability Test

Challenges and
Frequent Mistakes

User Surveys

Introduction

Step-By-Step Approach to User Surveys

Standardized
Questionnaires

Selecting
Appropriate
Methods

Criteria for
Selecting a Method

Summary
of Roles and Responsibilities

Usability Tester

Moderator and
Note-Taker

Exam Structure

  • No. of Questions: 40
  • Passing Score: 26
  • Total Points: 40
  • Exam Length (mins): 60 (+25% Non-Native Language)

Business Outcomes

Foundation Level Usability Testing candidates who have passed the Foundation Level „Usability Testing” syllabus exam should be able to accomplish the following Business Objectives:

  • Understand the basic concepts of usability and usability testing;
  • Identify and classify the severity of usability risks and potential accessibility violations in a given product at any stage of a development cycle;
  • Cite relevant standards for usability, user experience, and accessibility and verify their implementation in a given product;
  • Set up procedures so that stated usability, user experience and accessibility goals may be verified in practice for a given product;
  • Design and monitor the implementation of a test plan for achieving stated usability, user experience and accessibility goals;
  • Explain the rationale, process and results of usability, user experience and accessibility evaluations to non-specialist stakeholders.

More Information

Training is available from Accredited Training Providers (classroom, virtual, and e-learning). We highly recommend attending accredited training as it ensures that an ISTQB® Member Board has assessed the materials for relevance and consistency against the syllabus.

Self-study, using the syllabus and recommended reading material, is also an option when preparing for the exam.

Holders of this certification may choose to proceed to other Core, Agile, or Specialist stream certifications.

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